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Core Features

Dropchat lets businesses build a custom chatbot, embed it on their website, and have it chat with customers about their product or service.

Workflow & Instructions

Start Free Trial: Create a chatbot easily with Dropchat’s no-code interface. Begin immediately on the trial page, no sign-up needed.
Add Data Sources: Create chatbots that know everything about the data sources provided. Compatible formats are PDFs, YouTube videos, and web pages. After creation, the chatbot will be able to answer any question about the source material.
Start Chatting: After the chatbot is created, users can immediately start asking questions. If a query is too complex or if the user isn’t satisfied with the answers, the conversation can be escalated in two ways: either by directing the query to an email for a more detailed response or by transferring the interaction to live agents who can provide real-time assistance.

Core Benefits & Advantages of Using Chatbots

24/7 Availability: Chatbots provide round-the-clock assistance, ensuring users or customers can get help anytime, without the need for human staff to be available at all hours.
Instant Responses: They offer immediate answers to queries, reducing wait times for users and improving overall satisfaction.
Cost Efficiency: By automating responses to common questions, chatbots can significantly reduce the workload on human staff, saving on labor costs and allowing teams to focus on more complex tasks.
Scalability: Chatbots can handle a large number of interactions simultaneously, making them ideal for scaling customer service operations without a proportional increase in resources.
Access to Information: They can quickly retrieve and process vast amounts of data, making it easier for users to access the information they need.

Pricing Information

Dropchat offers a free plan that allows users to experience the core features of creating and deploying chatbots. The paid plans offer additional capabilities, more customizations, and higher levels of support to ensure that as your business scales, your chatbot can too.