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Curious thing

Curious Thing's conversational voice AI assistant helps businesses handle inbound customer enquiries, book meetings, and reach out to customers users & patients to drive engagement.

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Visite mensili 28,7K
Posizione globale ##5,971,978
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Informazioni su questo strumento

Main Products & Features:

  • Lucy (Inbound): Answers all missed calls on your behalf, provides best-in-class conversational experience, real-time call summary via text, and bilingual capabilities. Ideal for busy professionals and small businesses.
  • Alex (Inbound): Powered by leading-edge LLM & AI technologies (ChatGPT), handles FAQs, qualifies inbound leads, manages appointments (making, cancelling, rescheduling), and dynamically routes calls to individuals or departments. Ideal for teams of 10-50.
  • Sam & Lou (Outbound): Conduct outbound calls for follow-up and payment reminders, follows up customers, retrieves missing documents, helps complete transactions, and offers multi-channel communication. Ideal for medium sized businesses.
  • Custom AI Agent: Tailored solution to suit business needs, meeting the highest global privacy and security standards with ISO 27001, SOC 2 certifications, GDPR, and HIPAA compliance. Ideal for medium-large sized businesses.

Core Features & Advantages:

  • Scale effortlessly: 100 or 100k calls, the AI can handle any volume.
  • Multichannel engagement: Send text messages and emails before, during, or after the call.
  • Multilingual support: The AI can speak all languages to offer support in the customer's choice.
  • On-brand experience: Choose from a library of premium voices and give the AI its own personality.
  • Seamlessly integrate: Works with existing CRM solutions and call centre technology.
  • Better data: Get call transcripts, call summaries, and insights in real time from every conversation.

Key Use Cases:

  • Answer FAQs 24/7 with ChatGPT powered Voice AI.
  • Capture leads and increase appointment bookings on the spot.
  • Follow up missing documents and incomplete applications to speed up the process and maximise conversion.
  • Expand service hours, not headcount, offering 24/7 support outside of work hours.
  • Proactively reach out and engage to remind customers of upcoming payments/appointments or share critical updates.
  • Scale customer service operations effortlessly.

Operational Metrics: 3 Million minutes of AI-human conversations processed in the past 12 months; 82% of end users reported a positive experience; 1200% ROI for membership renewals in a single campaign.

Pricing Info: The page does not list specific pricing; users need to 'Request a demo' to get in touch for pricing details.

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Posizione globale ##5,971,978
Classifica per paese #20,797
Visite mensili 28,7K

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