Hamming AI

Main Features

• Large-scale Testing: Simulate thousands of calls with diverse accents, speaking styles, interruptions, and unexpected intents
• Production Monitoring: Audit every live conversation and catch regressions instantly with always-on heartbeat checks
• Automated Test Suites: Auto-generate diverse caller personas with edge cases
• Real-time Call Analytics: Provide detailed call quality reports and performance benchmarks
• One-click Prod to Test: Convert any live conversation into a replayable test case
• Red-teaming Suite: Run safety tests built from patterns across production deployments
• DTMF & IVR Emulation: Simulate IVR trees and send DTMF tones
• Multi-language Support: Support English, French, German, Hindi, Spanish, Italian, and more

How It Works

1. Generate test suites - Auto-generate diverse caller personas
2. Run automated tests - Simulate calls at scale
3. Real-time call analytics - Monitor and analyze call quality
4. Heartbeat checks - Continuously monitor for regressions in production

Target Users

• AI Engineers: Quickly test and iterate on voice agent design
• QA Teams: Ensure 99.5% reliability before production deployment
• Product Managers: Track voice agent accuracy and user satisfaction metrics
• DevOps Engineers: Automatically test every agent update
• Domain Experts: Ensure voice agents meet industry standards

Integration Options

• SIP number dialing
• Direct WebRTC connection with LiveKit/Pipecat
• One-click import for Hopper, Retell, and VAPI

Use Cases

• AI sales agent testing
• Clinical trial participant engagement
• Customer support quality assurance
• High-volume recruiting processes
• AI receptionist services

Security & Compliance

• HIPAA compliant
• SOC-2 compliance in progress

Technical Specifications

• Generate 1000+ calls/minute for load testing
• Support inbound, outbound, or direct WebRTC
• Standard conversational metrics: turn-taking latency, interruptions, time to first word
• Support custom metric definition