IvyQuantum

Ivy.ai (now part of Gravyty alongside Ocelot) offers a generative AI chatbot platform named IvyQuantum™, designed to revolutionize student and customer engagement, delivering Real Conversations, Real AI, and Real Results.

Main Features & Modules:

• IvyQuantum™ Chatbot: The first generative chatbot powered only by your content. It leverages existing assets to ensure a personalized and reliable experience, drawing real-time information from primary sources for accurate and consistent responses.
• AI Web Crawler: Allows users to enter a URL of a public corporate website or knowledge base to crawl content. Once partnered, the crawler can be configured to access any web properties, even those requiring authentication.
• No Code Flow Builder: Build flows without coding.
• IvyMarshal: Automates at-risk interventions to improve outcomes.
• Brain Scan, Analytics, Compliant & Accessible, Enterprise Live Chat, Unified Text Communication, Voice & Telephony: Offers enterprise features like brain scanning, data analytics, compliance & accessibility, live chat, unified text communication, and voice/telephony support.

Core Advantages:

• Data-Driven & Content-Specific: Powered solely by the user's own content, leaving canned static responses in the past to guarantee accuracy and consistency.
• Multilingual & Omnichannel: Supports inquiries via SMS, IVR, email notifications, or voice commands on Alexa. Harnesses Google Translate to support over 100 languages, ensuring language is never a barrier.
• Seamless Integrations: Integrates seamlessly with third-party vendors to access personal records, creating a unique, personalized, and tailored interaction for each user.
• Efficiency & Cost Savings: Unlocks the promise of AI as a force multiplier. Update primary sources once and enjoy cascading success. Delivers significant cost savings by reducing call, email, and chat volume, freeing employees from mundane tasks. Proven results include saving $500K for Broward, reducing call volume by 50% for Temple, reducing agent volume by 50% for Portmouth, and increasing 5-star ratings by 300%.

Target Users: Higher education institutions (e.g., Penn State University, Indiana University, NYU), hospitals, and government organizations (e.g., Georgia Government, Broward County).

Pricing Information: Pricing details are not listed on the page; users must schedule a demo with the official team to get pricing information.