CommandBar

Main Product Modules:

1. AI-Guided Nudges (For product + growth teams):

• Announcements: Share something cool.
• Surveys: In-app feedback.
• In-App Help (HelpHub): Personalized content suggestions. Provides search that actually works. Helphub's semantic search automagically connects user queries to results that contain similar concepts, not just words.
• Product Tours: Helpful tours that convert.
• Checklists: Self-guided onboarding.
• Spotlight: Find anything.

2. AI Support Agent / Copilot (For support + CX teams):

• Generative-first: Out-of-the-box personalized + hallucination management.
• Ingest APIs for actions: Pull in data to help with responses, and power actions.
• Co-browse: Go beyond text and offer users a tour guide.

Core Features:

• Search 3.0 Personalized Search: Learns your lexicon and incorporates user behavior and reading history, mapping keywords to results based on your metadata + feature usage. It goes beyond typo tolerance and synonyms (Search 2.0) to actual semantic understanding.
• User Experience Touches: Just the highlights (keywords highlighted for quick scanning); Searchable video transcripts (search in videos, start at the relevant clip); Suggested searches (AI-powered personalized search suggestions).
• Targeting: Page targeting (show content relevant to the user's current page); Audience targeting (customize by account tier, feature access, and what users have done in the product so far); Featured content (get eyes on best content with pins and bold thumbnails).
• Insights: Spot confusion (trending searches reveal unmet user needs or common confusions); Follow a user (drill into a specific user's interests over time); Uncover deadends (failed searches help spot questions that don't have a good answer yet).

Target Users: Product + growth teams, Support + CX teams.

Integrations & Compliance: Supports 24+ integrations; GDPR & HIPAA compliant, SOC 2 Type II certified.

Pricing: Requires requesting a demo (Get a demo); specific pricing details and tiers are not provided on the page.