Main features: Autovox AI Speech Analytics (real-time call evaluation and sentiment analysis), Autoknox AI Assistant (intelligent chatbots), Autovox AI Email Copilot (automated email drafting), Autovox AI Voice Assistant (interactive voice response). Key characteristics: Cloud-agnostic deployment (public/private/on-premise), advanced real-time analytics (sentiment and compliance monitoring), copilot human-AI collaboration, omnichannel support, multilingual capabilities. Target users: Telecom, banking, and e-commerce customer service centers. Core advantages: Revolutionary AI that listens, learns, and acts in real-time; improves CSAT/NPS and sales productivity; accelerates new hire training; reduces agent burnout. Typical use cases: Telecom query automation, banking fraud detection, e-commerce logistics optimization.
