Lyro is an AI Customer Experience Agent by Tidio that resolves customer service conversations end-to-end while keeping the experience human. Lyro is trained on your own website and FAQ content and answers questions based only on that knowledge, so replies stay accurate and on brand. When a question falls outside its scope, Lyro automatically hands the conversation off to a human agent with full context. What Lyro does: - Resolves repetitive tasks: refunds, order updates, subscription changes,
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Tidio is an AI customer service software platform that offers Lyro AI Agent, Live Chat, Help Desk, and automation Flows to help businesses improve customer satisfaction and team efficiency.
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