Chatbot AI
Perks
Perks is an AI/ML integrated tech startup that provides a reward-based appointment scheduling app, designed to manage appointments conveniently while offering customers continuous rewards. Using Perks' AI/ML based scheduling app people can make appointments.
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Main Features & Characteristics:
- Appointment Management: Search through service categories and schedule appointments to favourite merchants.
- Rate & Review: Rate services purchased, and write a review about the merchant and staff.
- Earn & Redeem Points: Earn Perks points with every rate & review, which can be redeemed from upcoming appointments. After completing an appointment, the app guides users through a reviewing process containing three stages (review services purchased, employee, and merchant) to receive redeemable points.
- Service Categories: Works with any service vendors, including salon & spa, dental clinics, and more.
- Social Networking: Stay up to date with latest posts from favourite merchants.
- Chat with Merchants: Tap and start a conversation with merchants regardless of location.
- Secure Payments: Contact-less payments supported via secure payment gateway by card.
Target Users: Consumers needing to schedule various services (e.g., salons, spas, dental clinics) and service merchants looking to manage appointments and keep customers coming back.
Core Advantages: Combines appointment scheduling with a customer reward system, driving repeat business by allowing users to earn and redeem points through reviews. Integrates social networking and chat features for enhanced merchant-customer interaction. Supports secure, contact-less payments.
Typical Use Cases & Workflow: Users search for services/merchants in the app -> Schedule an appointment -> Complete the offline service -> Enter the three-stage review process (review service, employee, merchant) -> Earn Perks points -> Redeem points for future appointments.
Platform & Pricing Info: Available as a free download on iOS and Android. No consumer pricing or fee information is mentioned on the page.
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