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Curious thing
Curious Thing's conversational voice AI assistant helps businesses handle inbound customer enquiries, book meetings, and reach out to customers users & patients to drive engagement.
Traffic Trends
Traffic and engagement over the recent period
Traffic Trend & Ranking
A unified view of monthly visits, global ranking, and region-level ranking.
All-channel Traffic Sources
A breakdown of how traffic is distributed across inbound channels.
User Engagement Analysis
Use bounce rate, visit depth, and time on site to understand engagement quality.
Top Countries
Countries and regions contributing the highest share of visits.
Why choose Curious thing?
Main Products & Features:
- Lucy (Inbound): Answers all missed calls on your behalf, provides best-in-class conversational experience, real-time call summary via text, and bilingual capabilities. Ideal for busy professionals and small businesses.
- Alex (Inbound): Powered by leading-edge LLM & AI technologies (ChatGPT), handles FAQs, qualifies inbound leads, manages appointments (making, cancelling, rescheduling), and dynamically routes calls to individuals or departments. Ideal for teams of 10-50.
- Sam & Lou (Outbound): Conduct outbound calls for follow-up and payment reminders, follows up customers, retrieves missing documents, helps complete transactions, and offers multi-channel communication. Ideal for medium sized businesses.
- Custom AI Agent: Tailored solution to suit business needs, meeting the highest global privacy and security standards with ISO 27001, SOC 2 certifications, GDPR, and HIPAA compliance. Ideal for medium-large sized businesses.
Core Features & Advantages:
- Scale effortlessly: 100 or 100k calls, the AI can handle any volume.
- Multichannel engagement: Send text messages and emails before, during, or after the call.
- Multilingual support: The AI can speak all languages to offer support in the customer's choice.
- On-brand experience: Choose from a library of premium voices and give the AI its own personality.
- Seamlessly integrate: Works with existing CRM solutions and call centre technology.
- Better data: Get call transcripts, call summaries, and insights in real time from every conversation.
Key Use Cases:
- Answer FAQs 24/7 with ChatGPT powered Voice AI.
- Capture leads and increase appointment bookings on the spot.
- Follow up missing documents and incomplete applications to speed up the process and maximise conversion.
- Expand service hours, not headcount, offering 24/7 support outside of work hours.
- Proactively reach out and engage to remind customers of upcoming payments/appointments or share critical updates.
- Scale customer service operations effortlessly.
Operational Metrics: 3 Million minutes of AI-human conversations processed in the past 12 months; 82% of end users reported a positive experience; 1200% ROI for membership renewals in a single campaign.
Pricing Info: The page does not list specific pricing; users need to 'Request a demo' to get in touch for pricing details.
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