powered by ChatGPT

Main Features & Characteristics

Provides AI Agents & AI Auto-Reply (supports nearly 200 languages, responds in under 10 seconds), Helpdesk (flexible chat assignment and CSAT reports), Ticket Management, Emotion & Intent Detection, AI Collect Lead Forms, Custom Chat Flows, Track Team Activity, Auto Collect Feedback, Collect Phone/Email, and Auto-tagging by AI. Uses the ChatGPT-4o model by default and features learning from conversations.

Target Users

Customer Support Teams, Agencies, and E-commerce Businesses. Ideal for teams needing a smart support system with Ticket Management, HelpDesk, and AI Agent all in one platform.

Usage Process

1. Sign up for Free (no credit card required); 2. Customize your AI Agent using templates or visualized Workflows; 3. Go live by connecting to any platform like WhatsApp, Messenger, Instagram, Shopify, WordPress, Discord, or Telegram with a click.

Core Advantages

No-code practice required. Replaces more than 9 different software programs (e.g., Flowise, Botpress, N8N). Offers seamless AI to Human handover and auto-training from previous conversations.

Pricing Information

• Free: Includes AI Agent, AI Auto Reply, Workflow, Live Chat, Help Desk, 1 seat, 200 conversations/month. Always Free.
• Starter: $39.99/month, 5 seats, 5,000 conversations/month.
• Team: $89.99/month, 15 seats, 15,000 conversations/month, plus Ticket and Mailbox features.
• Business: $249.99/month, Unlimited seats, 60,000 conversations/month, plus Bot for Multiples Brands and White Label.
• Enterprise: Includes Custom AI Training Model, SAML SSO, 99.9% SLA commitment, dedicated infrastructure. Contact for pricing.

FAQs

• "Conversations" count each time a customer starts a chat, even if they leave without replying.
• Exceeding the message limit temporarily pauses only the AI reply feature; other features continue to work.
• You can create unlimited bots with a subscription plan.
• Agents receive real-time notifications with sound alerts when a customer chats with the bot.
• Customer contact information can be updated via the Contact List.
• You can create unlimited workspaces with one account, but a subscription plan applies to only one workspace (separate plans needed for additional workspaces).