AI 챗봇
Twig
A tool for customer support.
Traffic Trends
Traffic and engagement over the recent period
Traffic Trend & Ranking
A unified view of monthly visits, global ranking, and region-level ranking.
All-channel Traffic Sources
A breakdown of how traffic is distributed across inbound channels.
User Engagement Analysis
Use bounce rate, visit depth, and time on site to understand engagement quality.
Top Countries
Countries and regions contributing the highest share of visits.
Why choose Twig?
Teamsync Software Inc.'s Twig AI tool helps customer support agents respond quickly and accurately to customer inquiries. It scans through all of a company's documentation, knowledge bases, and past support tickets, and provides recommended responses with citations to ensure accuracy. It also uses sentiment analytics to help agents spot potential risks in responses. Finally, Twig integrates with popular documentation and knowledge base products and anonymizes any PII data.
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