Quivr

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Main Features

  • Knowledge Base Integration: Integrate external information sources for comprehensive customer support resources
  • Automatic Categorization: Automatically categorize tickets based on business rules
  • AI Copilot: Provide intelligent assistance for support teams
  • Business Insights: Gather customer insights for business decision-making
  • Advanced Analytics: Deep analysis of customer support data
  • Automatic Resolution: Automatically respond to clients when efficient answers are available
  • Sentiment Analysis: Analyze customer sentiment trends
  • Unified Brand Voice: Unify brand communication style across the support team

Core Advantages

  • Plug & Play: One-click installation, get started in less than 2 minutes
  • Reliable Support: Dedicated assistance ensuring smooth operations
  • Transparent Pricing: Pay as you use, only pay when using Quivr
  • SOC2 & GDPR Compliant: Highly secured and compliant with data policies

Workflow

  1. Generate: AI generates reply suggestions
  2. Chats: Handle customer conversations
  3. Track: Track ticket status
  4. Summarize: Automatically summarize conversation content
  5. Categorize: Automatically categorize tickets
  6. Auto Send: Automatically send replies
  7. Analytics: Deep analysis of support data

Pricing Model

  • Free trial available
  • Seamless transition to paid subscription after trial
  • Dedicated customer support during trial period
  • Hands-on experience with real customer scenarios

Target Users

  • Customer support teams
  • Businesses needing automated ticket processing
  • Organizations aiming to improve customer satisfaction

Results

  • 2M+ answers generated
  • CSAT increase of 23%

Compliance

  • SOC2 certified
  • GDPR compliant

  • Collection Time:2025-09-16
  • Pricing Mode: Free Trial Paid

#Customer support #Productivity Free Trial Paid Website

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