BotCircuits

Core Features & Characteristics: BotCircuits is a conversational AI platform providing the fastest and easiest way to develop controlled and reliable text and voice AI agents. It supports both text-based and voice-based AI agents, offering support for over 50 languages for text-based AI assistants and over 30 languages for voice-based AI assistants. Knowledge base sources are allocated per agent, supporting up to 5,000 sources. It enables multi-channel deployment to engage end users and allows the creation of multiple agents to support different business functions and audiences (e.g., internal agents for HR, Legal, Marketing, Sales, Operations, and external agents for demand gen and customer care), safeguarding what is communicated to whom.

Pricing & Billing: Offers a free forever plan (with limits). Paid tiers include Starter, Growth, and Premium:

• Starter: 1 Agent (Add-on: $10/assistant/month), 1 Channel (Add-on: $10/assistant/month), 10 Knowledge base sources, 500 Text-based messages/month (Add-on: $0.025/message), no Voice AI.
• Growth: 5 Agents (Add-on: $5/assistant/month), 3 Channels (Add-on: $5/assistant/month), 200 Knowledge base sources, 50k Text-based messages/month (Add-on: $0.02/message), Voice AI at $0.0015/sec.
• Premium: Unlimited Agents, Unlimited Channels, 5000 Knowledge base sources, 100k Text-based messages/month (Add-on: $0.015/message), Voice AI at $0.00125/sec.
• Enterprise Solution: Contact for pricing. Includes Unlimited Agents, Unlimited knowledge base sources, Single-Sign-On (SSO), Bring your own LLM model, Private Cloud / On-prem deployment, 1-1 training and onboarding, dedicated support for hardware and infrastructure setup and optimization, and a dedicated support team. Billing is managed per account in USD either monthly or annually based on subscription and usage. Payments via credit card; invoicing available for enterprise clients. Unused usage resets at the start of every month and does not carry forward.

FAQ & Details: Text-based messages include inputs (user prompts) and outputs (AI agent response). A channel is a point of communication an AI agent can be deployed on to engage end users. The managed services team can help develop custom solutions to fit business needs.