AutoBiz

Main Features & Characteristics

• AI Agent & Knowledge Base: Train intelligent AI agents on your own data, integrated with generative AI, to provide accurate and consistent responses and achieve non-stop customer service.
• Human-AI Handoff Framework (Fibonax): Bridges the gap between swift AI responses and human insight, seamlessly escalating complex issues from AI to human employees and vice versa.
• Enterprise Capabilities: Fully GDPR-compliant; supports on-premise deployment with an open-core platform guaranteeing full data control and no vendor lock-in; Single Sign-On (SSO) integration; seamless tech stack compatibility (including live agent consoles and VoIP systems).
• No-Code Builder: Build customized generative AI agents with no code, fully scalable.

Core Advantages

• 40% faster response time: Cut response times by streamlining workflows with AI.
• 70% reduction in tickets: Train AI agents with your data to manage inquiries autonomously.
• 35% increase in productivity: Boost task completion rates and automate repetitive tasks.
• Over 70% instant resolution rate: Instantly resolve more than 70% of customer inquiries.

Target Users & Use Cases

• Commercial & Retail (E-commerce): Enhance lead generation qualification, showcase hot deals, recommend products, and respond to inquiries.
• Healthcare & Wellbeing: Provide 24/7 support, offer symptom information, and guide users on booking appointments.
• Finance & Insurance: Create personalized CoPilots for daily workflows like credit evaluations or finding mortgages.
• Technology & Telecom: Provide instant information access for field technicians and support customers on channels like WhatsApp.
• Travel & Hospitality: Build an AI tour guide to answer questions on WiFi, check-out times, and nearby attractions.
• Industrial & Utilities: Optimize workflows in manufacturing, logistics, and inventory management.
• Public & Education: Offer self-service support for citizens and students.
• Professional Services: Automate tasks, capture user info, and schedule appointments.

Pricing Model

Offers a 14-day free trial, no credit card required, cancel anytime. Specific pricing tiers require contacting sales or viewing the pricing page.